Privacy Policy

Front Optim Digital

Last Updated: 25 March 2026 Effective Date: 25 March 2026

At Front Optim Digital, we are committed to protecting your privacy and handling your personal data with transparency, care, and respect. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.

By using our website (frontoptim.com) or engaging any of our services, you agree to the collection and use of information as described in this policy.

1. Who We Are

Front Optim Digital is a results-driven SEO and digital marketing agency registered and operating from:

2D, Ajmer Road, Above PNB Bank, Swaroop Colony, DCM, Jaipur, Rajasthan – 302006, India

Email: info@frontoptim.com Phone: +91-8233338138

We are the data controller responsible for your personal information collected through this website and our service engagements.

2. What Information We Collect

We collect two types of information:

2.1 Information You Provide Directly

Contact details — your name, email address, phone number, and company name when you fill out a contact form, request a proposal, or get in touch with us.
Project information — details about your business, website URL, marketing goals, and any briefs or documents you share with us during onboarding.
Payment information — billing details provided when purchasing our services. Note: we do not store card details directly; payments are processed through secure third-party payment gateways.
Communications — emails, messages, and notes exchanged with our team.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Usage data — pages visited, time spent on site, links clicked, and your journey through the site.
Device and browser information — IP address, browser type and version, operating system, and screen resolution.
Referral data — the source that brought you to our site (e.g., Google, social media, another website).
Cookie data — as described in Section 6 below.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide the information or proposals you have requested.
To deliver our services — managing your SEO campaigns, content projects, website builds, or other digital marketing work.
To process payments and send invoices, receipts, and billing communications.
To send service-related communications — project updates, reports, and important account information.
To send marketing communications — our newsletter, SEO tips, and digital marketing insights, only where you have consented. You may unsubscribe at any time.
To improve our website and services — analysing how visitors use our site to identify improvements and optimise the user experience.
To comply with legal obligations — maintaining records as required under applicable Indian law, including the Information Technology Act, 2000.

4. Legal Basis for Processing

We process your personal data on the following grounds:

Contractual necessity — to perform the services you have engaged us for.
Legitimate interests — to maintain and improve our business operations, respond to enquiries, and protect our legal rights.
Consent — for marketing communications and non-essential cookies. You may withdraw consent at any time.
Legal obligation — where processing is required by applicable law.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties. We may share your information only with:

Service providers — trusted third-party tools and platforms we use to operate our business (e.g., Google Analytics, email platforms, CRM software, payment processors). These parties process data only on our instructions and are contractually bound to protect it.
Professional advisors — accountants, lawyers, or auditors where necessary for legitimate business or legal purposes.
Regulatory authorities — where we are required to do so by law, court order, or government authority.

All third-party processors are required to maintain appropriate security standards and use your data only for the purposes we specify.

6. Cookies & Tracking Technologies

Our website uses cookies — small text files placed on your device — to improve your experience and help us understand how our site is used.

We use the following types of cookies:

Cookie Type	Purpose
Essential Cookies	Required for the website to function correctly. Cannot be disabled.
Analytics Cookies	Help us understand how visitors interact with our site (e.g., Google Analytics).
Preference Cookies	Remember your settings and preferences for a better experience on return visits.
Marketing Cookies	Used to deliver relevant advertising and track campaign performance.

You can control or disable non-essential cookies through your browser settings or our cookie consent banner. Disabling cookies may affect certain website functionality.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

Client data is retained for the duration of our engagement and for a minimum of 3 years thereafter, for legal and accounting purposes.
Enquiry data (from contact forms) is retained for up to 12 months if no contract is entered.
Newsletter subscriber data is retained until you unsubscribe.
Website analytics data is retained in anonymised form in accordance with our analytics provider’s retention settings.

8. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure — including encrypted communications (HTTPS), restricted access to client data, and secure third-party processors.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you have any concerns about the security of your data, please contact us immediately.

9. Your Rights

You have the following rights with respect to your personal data:

Right to Access — you may request a copy of the personal data we hold about you.
Right to Rectification — you may request that inaccurate or incomplete data be corrected.
Right to Erasure — you may request that we delete your personal data, subject to any legal obligations we have to retain it.
Right to Restrict Processing — you may request that we limit how we use your data in certain circumstances.
Right to Data Portability — you may request your data in a structured, commonly used format.
Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Right to Object — you may object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at info@frontoptim.com. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

11. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Front Optim Digital 2D, Ajmer Road, Above PNB Bank, Swaroop Colony, DCM, Jaipur, Rajasthan – 302006, India

📧 info@frontoptim.com 📞 +91-8233338138 🕐 Monday – Saturday: 9:00 AM – 6:00 PM IST